Privacy Policy

Airnexaplus (“we”, “our”, or “Airnexaplus”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website www.airnexaplus.com or engage with our travel services.

This policy follows globally recognized privacy principles, including GDPR (EU), U.S. privacy best practices, and other international data protection standards.

1. Information We Collect

a. Information You Provide Directly:

• Full name
• Phone number
• Email address
• Mailing or billing address
• Passport or travel identification details
• Payment information (processed securely via PCI-DSS compliant systems)
• Travel preferences or special service requests
• Communications and consent confirmations

b. Information Collected Automatically:

• IP address and approximate geolocation
• Browser type, device identifiers, and operating system
• Website usage data (pages viewed, time spent, interactions)
• Referring websites and click path
• Cookies and tracking technologies

2. Legal Basis for Processing Personal Information

We process your personal information based on:

• Consent — when you voluntarily provide information.
• Contractual necessity — to complete bookings or deliver services.
• Legal obligations — compliance with airline, travel, or regulatory requirements.
• Legitimate interests — improving service quality, preventing fraud, and enhancing customer experience.

3. How We Use Your Information

We use your personal information to:

• Book and manage flights, hotels, and travel services
• Provide customer support and travel-related assistance
• Process secure payments and issue receipts
• Send confirmations, itineraries, and travel documents
• Meet airline, visa, and regulatory requirements
• Maintain internal business and compliance records
• Offer promotions and relevant marketing (with the ability to opt out)
• Improve website functionality and user experience

We do not sell or rent your personal information to third parties.

4. Disclosure of Information

We may share your information with trusted partners, including:

• Airlines, hotels, consolidators, and tour operators
• Secure payment processors
• Technology, CRM, and support service providers
• Regulatory or legal authorities if required by law
• Affiliated travel networks operating under secure contractual agreements

All partners must handle your information securely and only for authorized purposes.

5. Your Privacy Rights

You may request the following at any time:

• Access to your personal information
• Correction of inaccurate or outdated data
• Withdrawal of consent for marketing communications
• Deletion of personal information (subject to legal or contractual obligations)
• Details regarding how your data is processed

To submit a privacy request, contact us at:
📧 help@airnexaplus.com

6. Data Retention

We retain personal data for:

• As long as necessary to complete your travel services
• Up to 7 years for business, accounting, and compliance requirements
• Short periods for cookies, analytics, and marketing unless extended by consent

7. International Data Transfers

As a global travel service provider, your data may be transferred internationally (e.g., airlines, hotel partners, or GDS systems). We ensure appropriate safeguards such as encryption, secure processing, and contractual protections.

8. Cookies and Tracking Technologies

We use cookies to:

• Improve website experience and navigation
• Remember user preferences
• Support secure login and booking functions
• Provide relevant marketing content (with consent)

You may disable cookies via your browser; however, some features may not function properly.

9. Children’s Privacy

Airnexaplus does not knowingly collect personal information from children under the age of 16. If you believe a minor has shared data with us, please contact us so we can remove it.

10. Data Security

We safeguard your data with:

• SSL encryption and secure servers
• Firewalls and threat-prevention tools
• Restricted access to sensitive information
• Regular security monitoring and audits

Despite best practices, no system is fully immune to cyber threats. Please use caution when sharing data online.

11. Changes to This Policy

Airnexaplus may update this Privacy Policy periodically. Updates will be posted on our website with an amended “Effective Date.” Continued use of our services after changes indicates acceptance of the revised terms.

“Airnexaplus is committed to protecting your privacy with transparency, integrity, and global data protection standards.”

Company Details:
Airnexaplus
558 MOSTELLER DR, LANCASTER, SC 29720, USA
📞 1-855-738-4507
📧 help@airnexaplus.com
🌐 www.airnexaplus.com